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The purpose of this research study is to determine the ways in which employees’ personal power-expert and referent power influences their knowledge sharing and hiding behaviour. There are hardly any studies that have investigated the effects of employee power and expectations regarding the consequences of divulging knowledge. In this study, the authors investigate whether expected gains and losses in employee personal power influence employees’ willingness to participate in knowledge transfer.

The authors adopted a two-wave survey design and collected critical data from 288 employees of knowledge-intensive industries identified through online techno-groups, such as Stack Exchange. In the first wave, out of the total, 192 knowledge workers attended the follow-up survey. The authors apply polynomial regression followed by surface response analysis to establish the effects of any discrepancy between the current levels of employees’ personal power and their expected levels if they divulge their unique critical knowledge.

The authors find out that employees having relatively strong personal power are more likely to share knowledge, and the expected losses in power are categorically associated with a reduced intention to share knowledge. The authors also observed an increased knowledge hiding with expected losses in power. Surprisingly, the authors find that these established negative outcomes are also specifically associated with the expected gains in personal power.

The most significant contribution of this study is to establish that power plays an important but complex role in determining the employees’ participation in knowledge transfer activities. The authors specifically conclude that the optimal scenario for knowledge sharing is one in which the employees’ contributions are fairly valued and their reputation is not expected to change because of knowledge sharing.

To the best of the authors’ knowledge, this study is one of the first comprehensive studies that link power to both sharing and hiding of knowledge. This study is also unique in terms of its investigation of the effects of any discrepancy between current levels of employees’ personal power and their expected levels if they share or hide their unique critical knowledge. Thus, this research study is a unique contribution in terms of what and why of an untouched area in the entire knowledge management literature with a special focus on knowledge sharing and hiding.

The nature of knowledge and the way it is assimilated do play a vital role in influencing knowledge sharing tendencies. These specific factors coupled with the ineffectiveness of the intrinsic knowledge management system point towards an inherent knowledge hiding tendency that exists within every organization. Knowledge hiding is established as an intentional attempt to hide knowledge when it is requested. In the recent past, scholars have investigated the factors causing hiding of the task-related knowledge. However, there is still no clear understanding of the strategic factors that lead to knowledge hiding in organizations and which of these factors are the most critical ones. The purpose of this paper is to identify the most critical strategic factors that cause knowledge hiding in different contexts.

This research study tries to identify these factors from the literature, corroborate it with industry experts and model the same with the aid of total interpretive structural modelling. This is followed by Matrice d'Impacts Croises Multiplication Appliquée a un Classement and sensitivity analysis, which determines the unique driving factors and their powers, which vary based on industry sectors and years of work experience.

This study found out that knowledge hiding behaviour is more pronounced in the initial years of an individual within the organization and similarly in the final years of an individual within the organization. In a period in between both these, there are no critical driving factors that infuse knowledge hiding.

This is one of the first comprehensive research studies that unravel the dynamic nature of the strategic factors engendering knowledge hiding across two different dimensions, namely, industry sectors and work-experience of individuals. This study categorically aims to aid the management in bringing out necessary interventions to curb the menace of knowledge hiding.